One-Stop Service:
Gold Phoenix is one of the largest PCB and PCB assembly houses in Wuhan of China. Our sales have increased annually by more than 100% continuously since 2004. Unlike most of the PCB houses in China, Gold Phoenix PCB focuses on small and medium volume, quick turn PCB and PCB assembly orders. We currently have two full SMT lines in house, so PCB and PCB assembly orders can be placed in one stop. That brings a lot of advantages for our customers compared to those who place PCB fabrication orders with one company and PCB assembly orders with a separate company. Such as:
Our PCB assembly department and PCB fabrication department will always work closely with one another. For any issues, the two departments will cooperate with each other and get the problems solved as soon as possible. By comparison, if orders are given to different companies, when there is a quality issue with the end product, the PCB house will blame the assembly house, and the assembly house will point the fingers at the PCB house. That will never happen at Gold Phoenix.
One-stop service will also make sure our customers get the order delivered with little delay since the transportation time needed between the PCB house and assembly house is eliminated. And once again, our PCB department and assembly department will work together to make sure the order will be delivered on time.
On-Time Delivery
We have the best “ON-TIME SHIPPING RECORD” in the industry. More than 60% of our orders are delivered earlier than the scheduled, and 99% of our orders are shipped on time according to our 2010 statistics.
Unlike most of the PCB and PCB Assembly houses in China who always prefer larger orders and always make sure larger orders taking priority, Gold Phoenix focuses on a quick-turn service for the small and medium volume orders. On-time delivery and good quality are always our priorities. Our PCB and PCB assembly production lines are designed to run quick turn orders. In addition, since Gold Phoenix is one of the biggest customers of FedEx and DHL in China, we take this as a leverage to sign special agreements with those couriers to make sure to our customers when we ship the orders to our customers, the orders will be delivered on time.
Competitive price with high quality and Good service
Gold Phoenix is not a broker. We have our own 100,000 square meters state-of-the-art PCB manufacturing facility to provide the quality consistency to our customers. All orders are manufactured in our own facility and delivered directly to our customers. This assures our customers can be receiving the best-quality and competitive-price products. We never outsource any orders just to make more money. We understand the importance of a long-term relationship, and our success goes hand-in-hand with the success of our customers.
North-America Local Service
Our sales and customer service team office is based in Canada. They could quickly handle any problems or questions that you may have with your orders. All orders should be received the same pre-fabrication inspection of the files before starting the fabrication process. We don't believe in a stripped-down and no-touch service offered by some North American local PCB houses, as you may end up with boards that are unusable. Free File Reviewing is one of the Gold Phoenix’s routines, because we want to make sure you get exactly what you expect.
Unlike placing orders to a company solo located in China. You can always reach a "live" person by phone at Gold Phoenix, and we are committed to giving you personal customer excellence not just Customer Service! 24-hour tech line puts you in touch with a CAM engineer at any time of day. You can get instant quotes, order/reorder, upload files, and even get status online 24 hours a day.